Frequently Asked Questions

What is FundFinder?

We often hear from patients and providers how difficult it is to track whether a patient assistance program is available. The PAN Foundation’s new FundFinder app is a free resource that provides this information in one place and notifies you when a disease fund opens at any of the charitable patient assistance foundations.

Who created FundFinder?

The PAN Foundation created the FundFinder app by pulling in information about each disease program’s status from the websites of charitable foundations. In addition to the PAN Foundation, the app tracks information from the following organizations’ websites: CancerCare, Good Days, HealthWell, Leukemia and Lymphoma Society, Patient Advocate Foundation, Patient Services, Inc. and The Assistance Fund.

Who can use FundFinder?

Anyone interested in learning about the status of disease funds can use the FundFinder app. Please note, your personal information is kept confidential and will not be disclosed to other sources.

How do I use FundFinder?

  1. Access the app via your web browser on your computer, tablet or phone. The app is not currently available in the App or Google Play Stores.
  2. Create an account or log in to an existing account.
  3. Scroll through or use the search bar to locate your disease fund. A green unlocked icon next to your disease fund means there is at least one foundation with available patient assistance. A red lock icon means patient assistance is currently unavailable across the foundations.
  4. Select the name of a disease fund to see which foundation(s) has available funding.
  5. To receive text message or email notifications when that disease fund opens, select the Follow button.

When does FundFinder send notifications?

When you follow a disease fund, you will receive notifications when that fund transitions from a closed to open status. You will not receive a notification each time an individual foundation opens.

For example, if an assistance program is closed at all charitable foundations, subscribers will receive a notification when that program opens at one of the foundations. However, subscribers will not receive notifications for each additional foundation program opening. This feature will be made available soon.

Does signing up for FundFinder or a notification guarantee me a grant or financial assistance?

No. FundFinder app notifications are purely informational and do not guarantee assistance. All assistance is awarded on a first-come, first-served basis and subject to each foundation’s criteria.

How can I turn off my notifications?

To stop text message or email notifications, select the My Account icon in the upper right corner of your screen and then select “off” to disable email or text message notifications. You can turn on notifications at any time.

Does FundFunder track, collect or use any personal or sensitive health information?

No personal health information is required to search for patient assistance with FundFinder. Additionally, FundFinder does not request or record any personal health information from users at any point throughout the app.

Who can I contact with questions?

If you have questions on how to use the FundFinder app, please visit us online at www.panfoundation.org/app or email us at fundfinder@panfoundation.org. For questions about program eligibility, please contact the specific foundation.

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